IRCC to launch expression of interest process for service delivery improvements projects – Government of Canada

News release

October 7, 2020—Ottawa—As part of its commitment to deliver high quality settlement services to newcomers, Immigration, Refugees and Citizenship Canada (IRCC) is launching an expression of interest process for service delivery improvements (SDI) funding on October 15, 2020.

Since 2017, SDI projects have centred on developing innovative approaches to better support the settlement and integration of newcomers. As part of a government-wide response to the current pandemic, IRCC will allocate approximately $30 million in SDI funding in the first year toward settlement services for newcomers to safely and sustainably recover from the COVID-19 pandemic.

Throughout the pandemic, many settlement services have moved online. SDI funding will help IRCC determine the kinds of services newcomers need, while taking into account the increased reliance in online service delivery. Funding will continue to support newcomers’ successful integration in the COVID-19 recovery period.

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